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Helpdesk Support

  • Permanent
  • London, Greater London, England
  • £25000

A talented Helpdesk / Service Desk professional with outstanding customer service skills is required for a position based in beautiful offices near Kings Cross with a niche, market leading and growing software supplier. This position will join a small team in supporting clients using the company software systems playing a key role in ensuring service level agreements are met.

The successful candidate will join a market leading company and will support customers who are using the companies award winning products. Any customer service exposure within a B2B environment would be great.

Full training will be given in this position. We are looking for exceptional customer service professionals who are able to pick up systems and processes fairly easily.

A starting salary of up to £25,000 is available for this position.

Role Purpose

Day to day support of clients who use the company software systems

What you will be doing

  • Client support including - logging of calls, supporting of custom solutions, training and ad hoc on site support
  • Project work
  • Reporting
  • Providing a first class service for customers

 

What you need

  • Previous exposure in a B2B customer service position
  • Any exposure within a similar service desk position would be useful
  • Strong MS Excel skills

This position would perfectly suit a talented customer service professional looking for an exciting position where you will be challenged witihin a market leading and growing company.

 

Location

London, near Kings Cross

 

To apply please send your application through to Sam Gillett of CV Screen 

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

Sam Gillett